Legal Notices
General user conditions
Company Information
This website is operated by Hoori Bigdeli Design – FZCO, a company incorporated in the United Arab Emirates with its registered under the Dubai Integrated Economic Zone. All designs and products are created and owned by Hoori Bigdeli Design. Orders placed through this website are fulfilled in UAE, and shipping can be from our base in the UAE or occasionally Western Europe, where goods are processed, packed, and dispatched globally
Intellectual Property Rights
All content on this website—including but not limited to designs, garments, images, text, logos, branding, and layout—is the exclusive intellectual property of Hoori Bigdeli Design. These materials are protected under applicable copyright, design, and trademark laws internationally. Any unauthorized reproduction, distribution, or commercial use is strictly prohibited and may result in legal action.
Data Protection & Privacy
We comply with the UAE’s Personal Data Protection Law (PDPL) and the EU’s GDPR where applicable. By using our website, you consent to the collection and use of your personal data as outlined in our Privacy Policy.
General Sales conditions
Product Descriptions & Variations
We strive to ensure that all product descriptions, images, and details are accurate. However, due to the handcrafted nature of many items and natural variation in fabrics, slight differences in color or finish may occur. These are considered part of the garment’s uniqueness and not grounds for return unless otherwise specified.
Pricing & Currency
Prices are listed in Euro. Prices exclude customs duties and taxes, which may apply based on the shipping destination. Payments can be done in Euro, but also in AED (Dirham) or USD (Dollar) with the corresponding order day’s exchange rate, based on the published Euro price.
Shipping, Customs & Delivery
All products are shipped from Spain, and delivery times vary based on the destination. Customers outside the European Union may be subject to import duties, taxes, or customs fees upon delivery. These charges are not included in the purchase price and must be paid by the recipient. Hoori Bigdeli Design is not responsible for delays or fees caused by customs procedures or third-party logistics providers.
Returns & Refunds
Please refer to our separate Returns & Exchange Policy. Due to the made-to-order and exclusive nature of some designs, not all products may be eligible for return or refund unless faulty or not as described. For items eligible for return, the return is free. Items must be returned unworn, in original packaging, and within 72 hours from receiving it.
SECURE PAYMENT
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FAST DELIVERY
48 or 72 hours.
24/7 CUSTOMER SERVICE
Your satisfaction is our priority.